Return Policy

Returns:

GENERAL POLICY:

We stand behind the quality of our products but understand that you may change your mind about a piece or that it may not work in your space as intended. We accept returns on select items within 30 days of delivery.

MAKING A RETURN OR EXCHANGE?

To initiate a return or exchange, please click here (RETURN) begin the return process. You will need to provide your Order Number and the shipping Zip Code.  We will respond to your email with a shipping confirmation slip to include with your return.

Unfortunately, at this time we do not offer exchanges.

RETURNING A DEFECTIVE/WRONG ITEM(S). 

Please initiate a return using our returns portal (store.return) or contact our support team for help. 

Please note you need to initiate a return or contact us within 2 days of receiving your order to be issued a full refund. Any requests received after two days will not be honored.

LOST PACKAGE?
If you believe your Homestyle Decorators order is lost in transit, please email us at info@homestyledecorators.com.

Be sure to include your full name, order number and email address used to place the order. 
Please allow up to 48 hours (Not including weekends and holidays) to receive a response.

INTERNATIONAL RETURNS + EXCHANGES

Unfortunately, we cannot offer returns or exchanges on international orders. Please contact our support team at info@homestyledecorators.com. 

RETURNS:

Please contact our Customer Experience Team at info@homestyledecorators.com to obtain an RMA form and/or a factory return label.

FINAL SALE:

ARTWORK:

All artwork made-to-order and is final sale.

VINTAGE:

All vintage is final sale.

Pillows:

All are final sale.

MADE TO ORDER PIECES:

All custom upholstery and made-to-order pieces are final sale.

FINAL SALE & CLEARANCE ITEMS:

All items clearance & final- are final sale.